The next time you encounter a problem with Gmail or another Google service, visit the Google Apps Status Dashboard to find information on recent outages. The page also lists instructions for clearing the cache, cookies, and other temporary files in IE, Firefox, Chrome, and Safari.įor possible solutions to other Gmail problems, scan the Gmail Known Issues page, which suggests remedies for about two dozen common Gmail glitches. The Gmail help page provides specific information for several security programs, as well as for a handful of browser extensions, including Better Gmail and Firebug.
Disabling your security software is rarely a good idea, but it's okay to do so temporarily to see whether the app is the source of the problem. Google's help site identifies three causes for the problem: a conflict with a security app or other software on your system, a browser cache in need of clearing, and a temporary outage of the Gmail servers. Windows: C:Program Files C:Program Files (x86) Right click on Firefox.exe and select Create Shortcut. The About Google Chrome window shows the current version and whether an update is available for download. Using your file browser, open the Programs Folder on your computer.
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